Warranty,Service and Repair
We warrant that our products are free of defects in material and workmanship and extend this warranty under intended use and normal service conditions to the original owner for a period of one year from the date of purchase. This warranty does not apply to any product that has been repaired (Unauthorized) or altered in any manner and is void if damaged by accident, neglect, unreasonable use, improper installation, lack of proper impedance matching (High SWR), improper tuning, over driving power limits, damage due to use of any third party accessories, or any other cause not arising specifically out of defects in material or workmanship.
Our obligations are limited to repairing or replacing, at our sole discretion, any product or part that is returned to the mailing address, all shipping or transportation charges must be pre-paid, accompanied by proof of purchase and which examination reveals to have been defective within the warranty period stated above.
Our Warranty does not imply any obligation other than herein stated. Any implied warranties, including but not limited to fitness for a particular purpose, are limited in duration for the above one year period.
We shall not be liable under this warranty, or any implied warranty, for loss of use of the product or for any other consequential loss or damage incurred by the purchaser.
WARRANTY REPAIR SHIPPING:
When returning equipment for repair, kindly contact us at firstname.lastname@example.org to get an RMA number, please pack the item in its original packing material to provide adequate protection during the shipping process. Please note on box; "ATTENTION WARRANTY SERVICE".
Include a copy of your purchase invoice, and a complete and detailed description of the problem. Without the invoice or a complete description, potential delays will be experienced in providing the proper service and in returning the item to you.
It is highly recommended to insure the package for its replacement cost.
Apache Labs will arrange for repair or replacement (within 10 days of date you recieved the item) of a defective item. If the item is found to be defective under the terms of the manufacturer's warranty.
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