Frequently Asked Questions

Please register on our website www.apache-labs.com and place an order by going into the products link

All orders are shipped via Fedex International Priority. Shipments are not insured unless requested by the customer.

Apache Labs has no control once the courier takes custody of the consignment. Please request Insurance coverage if you so require.

You can submit your order to us by using our shopping cart system.   Acceptable payment methods are Credit Card and wire transfer.  By entering your billing and shipping address yourself, you get to see that it's correctly entered, and you instantly get an email receipt upon submitting an order to us.

Easy Steps

1.       Register on our website.

2.       Find the Product(s) that you want to purchase. Click the "Add to Cart" button. You will be given the option to remove                    products, and adjust quantities later.

3.       When you're ready to submit your order, click the "Checkout" button to enter a secure area of our website. 

4.       Add your credit card details.

5.       Confirm that shipping, billing  address and credit card data is correct in the order summary.

6.       Click “confirm” button. You will also receive an e-mailed receipt within minutes of finalizing your order from us.

7.        We will process and ship all in stock items within 3-5 business days and all the preorder items as per defined schedule.

WARRANTY:

We warrant that our products are free of defects in material and workmanship and extend this warranty under intended use and normal service conditions to the original owner for a period of one year from the date of purchase. This warranty does not apply to any product that has been repaired (Unauthorized) or altered in any manner and is void if damaged by accident, neglect, unreasonable use, improper installation, lack of proper impedance matching (High SWR), improper tuning, over driving power limits, damage due to use of any third party accessories, or any other cause not arising specifically out of defects in material or workmanship.

Our obligations are limited to repairing or replacing, at our sole discretion, any product or part that is returned to the mailing address, all shipping or transportation charges must be pre-paid, accompanied by proof of purchase and which examination reveals to have been defective within the warranty period stated above.

Our Warranty does not imply any obligation other than herein stated. Any implied warranties, including but not limited to fitness for a particular purpose, are limited in duration for the above one year period.

We shall not be liable under this warranty, or any implied warranty, for loss of use of the product or for any other consequential loss or damage incurred by the purchaser.

Due to online frauds Apache Labs no longer accepts Bank wire payments, Please DO NOT make payments via bank transfer to Apache Labs.