Thetis and Norton security

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n2gq
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Thetis and Norton security

Postby n2gq » Sat Jan 13, 2024 6:31 pm

I keep getting this message and Thetis crashes. It was idling when this happened.
Ver 2.10.3.5 protocol 2
Win 11
Anan 7000dle mkIII

Thetis security crash.png
Thetis security crash.png (62.2 KiB) Viewed 1944 times
Last edited by n2gq on Sat Jan 13, 2024 7:02 pm, edited 1 time in total.
Jay N2GQ
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w-u-2-o
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Re: Thetis has crashed

Postby w-u-2-o » Sat Jan 13, 2024 6:56 pm

Please edit your title. Thetis has not crashed, it has been blocked by your Norton anti-virus software.

Perhaps your virus definitions updated in a way that now has Norton flagging Thetis as a problem. You may need to tell Norton to generate an exclusion for Thetis.

Do you run Thetis as administrator?
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n2gq
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Re: Thetis has crashed

Postby n2gq » Sat Jan 13, 2024 7:04 pm

w-u-2-o wrote:Please edit your title. Thetis has not crashed, it has been blocked by your Norton anti-virus software.

Perhaps your virus definitions updated in a way that now has Norton flagging Thetis as a problem. You may need to tell Norton to generate an exclusion for Thetis.

Do you run Thetis as administrator?


I don't run as administrator but will try and it is already excluded.
Jay N2GQ
DO2ZA Erwin
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Re: Thetis and Norton security

Postby DO2ZA Erwin » Sat Jan 13, 2024 8:00 pm

Hi,

I run also Thetis 2.10.3.5 u2 and Norton for many Years (on WIN 10 64Bit), no Problems here.
With a new Thetis Version Norton ask me and I must allow it, than is all OK.

73 Erwin
Anan 7000DLE MK2 black, P.2 v2.1.18, WIN 10, 10.0.18362 (1903), i7-7700 @3.60 Ghz, 2x Monitor 24"@144 Hz and 1x 32" Monitor @120 FPS for Thetis
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w-u-2-o
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Re: Thetis and Norton security

Postby w-u-2-o » Sat Jan 13, 2024 9:39 pm

I'm not familiar with Norton, but it would seem it is not fully excluded from all checks. Achieving that level of exclusion would be a goal.

You could also test by disabling Norton temporarily.
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n2gq
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Re: Thetis and Norton security

Postby n2gq » Mon Jan 15, 2024 8:53 pm

w-u-2-o wrote:I'm not familiar with Norton, but it would seem it is not fully excluded from all checks. Achieving that level of exclusion would be a goal.

You could also test by disabling Norton temporarily.


Hi Scott,
It does not occur all the time. It does occur on demand when I reduce the waterfall window in 4k resolution. But I am running in 1080 mode and the waterfall problem does not occur but the other day norton gave me the data protection riot act and shut it down. That was the first time it happened on its own. I am running in administrator mode and have been waiting for it to occur again.
Jay N2GQ
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n2gq
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Re: Thetis has crashed

Postby n2gq » Tue Jan 16, 2024 9:53 pm

n2gq wrote:
w-u-2-o wrote:Please edit your title. Thetis has not crashed, it has been blocked by your Norton anti-virus software.

Perhaps your virus definitions updated in a way that now has Norton flagging Thetis as a problem. You may need to tell Norton to generate an exclusion for Thetis.

Do you run Thetis as administrator?


I don't run as administrator but will try and it is already excluded.


So far it's good with "Run As Administrator".
Thanks
Jay N2GQ
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w-u-2-o
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Re: Thetis and Norton security

Postby w-u-2-o » Tue Jan 16, 2024 11:36 pm

:)
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n2gq
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Re: Thetis and Norton security

Postby n2gq » Wed Jan 24, 2024 6:25 pm

Had to remove exclusion and then add exclusion again seemed stuck. Figured that one out because I could not install meters and skins. Gave me a data protection warning again. After adding exclusion I was able to install meters and skins.
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ramdor
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Re: Thetis and Norton security

Postby ramdor » Sun Jan 28, 2024 6:16 pm

my consensus over the years has been that ones PC runs better when infected with an actual virus than it does with norton security installed :D :o

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