Fatal Error

NI0Z
Posts: 16
Joined: Thu Jun 01, 2017 11:44 pm

Fatal Error

Postby NI0Z » Sun Jun 05, 2022 2:58 pm

Out of the blue I seem to get this Fatal Error (Screen shot attached) when I try to open Thetis. I have uninstalled, reinstalled, uninstalled reinstalled latest version, same result. I can no longer get past this fatal error when trying to load.

Thoughts?

Windows 11, 64GB RAM, i9 28 cores

PowerSDRFailer.jpg
PowerSDRFailer.jpg (169.77 KiB) Viewed 2759 times
w9mdb
Posts: 446
Joined: Sun Apr 09, 2017 5:53 pm

Re: Fatal Error

Postby w9mdb » Sun Jun 05, 2022 3:21 pm

Try renaming the database in this location
C:\Users\[username]\AppData\Roaming\OpenHPSDR\Thetis-x64\DB_Archive

If that works attach the corrupted database file and maybe somebody can figure out a fix.
Mike W9MDB
NI0Z
Posts: 16
Joined: Thu Jun 01, 2017 11:44 pm

Re: Fatal Error

Postby NI0Z » Sun Jun 05, 2022 6:30 pm

Appreciate the reply, however there was no database to rename as it never loads enough to create one. I thought this might have to do with the 2 video cards, however, that is now ruled out. This is a Windows 11 issue. It looks like the older Thetis and the new one both have same issue with Windows 11.

Same issue on 3 different windows 11 machines, no issues on a win 10 machine.
K1LSB
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Re: Fatal Error

Postby K1LSB » Sun Jun 05, 2022 6:59 pm

Sorry but I have to ask this, are all of your Windows 11 machines 100% W11 compatible (and W11 was installed by Microsoft's updater), or did you possibly sideload W11 on your own?

I ask because if there's not 100% CPU compatibility with W11 then that might explain the difference in behavior between the operating system versions.

Mark
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w-u-2-o
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Re: Fatal Error

Postby w-u-2-o » Sun Jun 05, 2022 7:13 pm

In Windows Settings > Display, try changing your scaling factor to 100% if it isn't already.
NI0Z
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Re: Fatal Error

Postby NI0Z » Wed Jun 08, 2022 12:29 pm

Scalling was the issue. That messes me up in some other stuff, however I will find a way through it. Thanks and hoping that it can be addressed. 100% on a 4K 50 Inch display is literally a headache for the eyes.

Many thanks and yes, the machines are all Windows 11 compatible, no tricks, they are all relatively modern.

Thanks!
Mark
w9mdb
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Re: Fatal Error

Postby w9mdb » Wed Jun 08, 2022 12:56 pm

Looks like it should be an easy fix actually.
I'd take a look at it but 2.9.0.3 is the most current version in the git repository.
Mike W9MDB
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w-u-2-o
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Re: Fatal Error

Postby w-u-2-o » Wed Jun 08, 2022 1:55 pm

NI0Z wrote:Scalling was the issue. That messes me up in some other stuff, however I will find a way through it. Thanks and hoping that it can be addressed. 100% on a 4K 50 Inch display is literally a headache for the eyes.

Glad I guess right :)

I run triple, 28", 4K displays. I use 150% scaling with no problem at all. Does 150% work for you?
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w-u-2-o
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Re: Fatal Error

Postby w-u-2-o » Wed Jun 08, 2022 1:57 pm

w9mdb wrote:Looks like it should be an easy fix actually.
I'd take a look at it but 2.9.0.3 is the most current version in the git repository.

You are looking at the wrong repository. Look to Richie's GitHub repo here: https://github.com/ramdor/Thetis-2.9.0/releases/tag/v2.9.0.6. The source code is there for the taking.

You can also go to the top level of Richie's repo and see what else he is working on.

People would be very happy if you fixed this.
w9mdb
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Re: Fatal Error

Postby w9mdb » Thu Jun 09, 2022 4:58 pm

Here's a new executable which hopefully fixes the scaling problem.
https://www.dropbox.com/s/7e40ygtnz7uhx ... s.exe?dl=0
Mike W9MDB
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w-u-2-o
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Re: Fatal Error

Postby w-u-2-o » Thu Jun 09, 2022 5:09 pm

Did you submit that back to Richie via his Git repo? He would certainly appreciate it if you did.
w9mdb
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Re: Fatal Error

Postby w9mdb » Thu Jun 09, 2022 5:15 pm

Pull request has been submitted
Mike W9MDB

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