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Re: Shipping Updates

Posted: Sat Feb 12, 2022 12:01 am
by Kp4car
My radio was ordered on Dic-4. More than 8 weeks and no info from Apache Labs.

Re: Shipping Updates

Posted: Wed Feb 16, 2022 2:44 am
by Kp4car
Today I receive this email:


support@apache-labs.com
7:24 AM (15 hours ago)
to me

Hello Carlos,



Your order is expected to ship in the next 7-8 working days, we will be in touch as soon as it is ready to ship,



Regards,





Apache Labs Support



logo final.jpg



20 Eva Avenue,

Point Cook, VIC, 3030

Australia.

Email: support@apache-labs.com

Website: www.apache-labs.com

Re: Shipping Updates

Posted: Mon Apr 11, 2022 11:49 am
by WR4N
INVOICE #0465 / TRANSACTION #9GC34990L9690852U does not appear on my “Order History,” even though I Paid In Full - In Advance - March 19, 2022? This is my third ANAN and I’ve never had this issue before. I’ve emailed and asked that my order be visible on my Order History, but I can’t get a response. Any ideas from anyone?

Re: Shipping Updates

Posted: Fri Apr 15, 2022 6:51 pm
by hwolfla
That looks like 16 weeks to me. I ordered mine in the middle of January, so it looks like I have to wait another month at least.

I am excited about getting this radio.

73,

Hank
K9LZJ

Re: Shipping Updates

Posted: Fri Apr 22, 2022 11:36 pm
by ON8EI
WR4N wrote:INVOICE #0465 / TRANSACTION #9GC34990L9690852U does not appear on my “Order History,” even though I Paid In Full - In Advance - March 19, 2022? This is my third ANAN and I’ve never had this issue before. I’ve emailed and asked that my order be visible on my Order History, but I can’t get a response. Any ideas from anyone?


Any update David?

Re: Shipping Updates

Posted: Thu Apr 28, 2022 3:04 am
by WR4N
ON8EI wrote:
WR4N wrote:INVOICE #0465 / TRANSACTION #9GC34990L9690852U does not appear on my “Order History,” even though I Paid In Full - In Advance - March 19, 2022? This is my third ANAN and I’ve never had this issue before. I’ve emailed and asked that my order be visible on my Order History, but I can’t get a response. Any ideas from anyone?


Any update David?


No Sir.

Re: Shipping Updates

Posted: Thu Apr 28, 2022 10:41 am
by ON8EI
WR4N wrote:
ON8EI wrote:
WR4N wrote:INVOICE #0465 / TRANSACTION #9GC34990L9690852U does not appear on my “Order History,” even though I Paid In Full - In Advance - March 19, 2022? This is my third ANAN and I’ve never had this issue before. I’ve emailed and asked that my order be visible on my Order History, but I can’t get a response. Any ideas from anyone?


Any update David?


No Sir.


Hello David,
On AC-3459 ordered on Feb 7 I got a meesage from Tony saying I will be contacted next week to arrange delivery.
73's ON8EI John.

Re: Shipping Updates

Posted: Thu Apr 28, 2022 11:57 am
by dondb1
Hmmmm......I put my order in on Jan 23, 2022, order Ac-3450 and have not received a notification as of yet. I have called, emailed and PM'ed an administrator and have received nothing in return? I have checked my emails daily and Junk mail? . Hopefully they will reach out soon? Not sure how they are procuring the radio's...but I am sure anxious to get mine!

W1ADB

Don

Re: Shipping Updates

Posted: Thu Apr 28, 2022 9:45 pm
by ON8EI
dondb1 wrote:Hmmmm......I put my order in on Jan 23, 2022, order Ac-3450 and have not received a notification as of yet. I have called, emailed and PM'ed an administrator and have received nothing in return? I have checked my emails daily and Junk mail? . Hopefully they will reach out soon? Not sure how they are procuring the radio's...but I am sure anxious to get mine!

W1ADB

Don


Hello Don,
If logic prevails you will be contacted next week.

I was in contact with a guy called Tony from VK.

Please tell us your news and I will report back here.

73's from Belgium. ON8EI John.

Re: Shipping Updates

Posted: Fri Apr 29, 2022 8:26 pm
by dondb1
Hi John

I certainly will,,,,, let you know when I hear from them on my order. I hear the wait is well worth it...and congratulations on getting your notice!
Best Regards,
Happy Radioing. 73
Don

Re: Shipping Updates

Posted: Sun May 08, 2022 11:52 am
by ON8EI
Hello OM's, has anyone fresh news on deliveries etc?

73's JD.

Re: Shipping Updates

Posted: Tue May 10, 2022 10:09 pm
by ON8EI
Just paid my final payment for the 7000 this evening.

I wonder how long it will take to get to Belgium.

I'll keep you OM's posted. 73's JD.

Re: Shipping Updates

Posted: Mon May 16, 2022 2:56 pm
by WR4N
Please see my order below and one of my emails to you. (My ANAN 7000 DLE MKII was paid for In Full on MARCH 19th.)


Customer: David Kitchen
davidbkitchensr@gmail.com

I paid in advance, in full, for my third ANAN, but it doesn’t appear on my “ORDER HISTORY.”
Pay-Pal Receipt was received on March 19, 2022.
Invoice #0465
Transaction ID: 9GC34990L9690852U

Please advise!

Thanks,
David Kitchen
WR4N


administrator wrote:Hi All,

I wanted to provide a quick update:

Keeping in mind the various procurement and operational challenges there have been delays in getting the radios
out to you, however, we would like to assure you that we have adequate stock of critical parts now and our production
is in full swing.

We expect to start shipping the 7000DLEs in volume by end of May and fulfil all preorders for the Andromeda
within the next few weeks after that.

All 7000DLE MKII Preorders (placed in April/May) are expected to be fulfilled by June.

I am aware that there have been delays in getting the MKII controller out to you, we are awaiting some components which ship from
the supplier on the 21st of this month and we expect to commence shipping out the controllers within a week from that date.

Thank you so much for your patience and understanding, it is much appreciated,

Feel free to drop me an email anytime at aprakash@apache-labs.com, I will try and respond within a business day or sooner.

73,
Abhi

Re: Shipping Updates

Posted: Thu May 19, 2022 1:50 pm
by ON8EI
ON8EI wrote:Just paid my final payment for the 7000 this evening.

I wonder how long it will take to get to Belgium.

I'll keep you OM's posted. 73's JD.


It seems mine is on it's way from today via DHL arriving on Tuesday the 24th.

I'll keep you posted.

73's

Re: Shipping Updates

Posted: Fri May 20, 2022 6:14 am
by 4L5O
ON8EI wrote:
ON8EI wrote:Just paid my final payment for the 7000 this evening.

I wonder how long it will take to get to Belgium.

I'll keep you OM's posted. 73's JD.


It seems mine is on it's way from today via DHL arriving on Tuesday the 24th.

I'll keep you posted.

73's


Very good, how long have you been waiting? I'm waiting too.

Re: Shipping Updates

Posted: Fri May 20, 2022 2:46 pm
by ON8EI
4L5O wrote:
ON8EI wrote:
ON8EI wrote:Just paid my final payment for the 7000 this evening.

I wonder how long it will take to get to Belgium.

I'll keep you OM's posted. 73's JD.


It seems mine is on it's way from today via DHL arriving on Tuesday the 24th.

I'll keep you posted.

73's


Very good, how long have you been waiting? I'm waiting too.


Ordered on the 7th of Feb, they seem very popular these days. Let us know us your news.

Re: Shipping Updates

Posted: Fri May 20, 2022 3:12 pm
by 4L5O
ON8EI wrote:
4L5O wrote:
ON8EI wrote:
It seems mine is on it's way from today via DHL arriving on Tuesday the 24th.

I'll keep you posted.

73's


Very good, how long have you been waiting? I'm waiting too.


Ordered on the 7th of Feb, they seem very popular these days. Let us know us your news.

The corona is no more and hopefully I will not have to wait 3 months, :D
I will definitely let you know when I receive it.

Re: Shipping Updates

Posted: Tue May 24, 2022 8:35 am
by ON8EI
4L5O wrote:
ON8EI wrote:
4L5O wrote:
Very good, how long have you been waiting? I'm waiting too.


Ordered on the 7th of Feb, they seem very popular these days. Let us know us your news.

The corona is no more and hopefully I will not have to wait 3 months, :D
I will definitely let you know when I receive it.


My 7000 arrived just now, I'm just about to open the box. 73's

Re: Shipping Updates

Posted: Tue May 24, 2022 8:47 am
by 4L5O
ON8EI wrote:
4L5O wrote:
ON8EI wrote:
Ordered on the 7th of Feb, they seem very popular these days. Let us know us your news.

The corona is no more and hopefully I will not have to wait 3 months, :D
I will definitely let you know when I receive it.


My 7000 arrived just now, I'm just about to open the box. 73's

Very good, congratulations!
When you turn on the check, write down your impression.
Thank you for your attention.
With best wishes, 73!

Re: Shipping Updates

Posted: Tue May 31, 2022 5:24 am
by 4L5O
Order Number: AC-3580

Hello to all.

Shipping 6-8 weeks that says how much is it possible to ship after 6 weeks? Or at least after 8 weeks?

Kind regards,

Re: Shipping Updates

Posted: Thu Jun 09, 2022 5:47 am
by 4L5O
Bad uncertainty and presence of waiting mode, 8 weeks have passed since the order but nothing is heard, 8 weeks have passed.

KIND REGARDS,

Re: Shipping Updates

Posted: Wed Jun 15, 2022 4:09 pm
by n1bmt
I ordered 7000DLE on Feb 26th, Still waiting. Order # AC -3520

Re: Shipping Updates

Posted: Fri Jun 17, 2022 5:36 pm
by w5bic
n1bmt wrote:I ordered 7000DLE on Feb 26th, Still waiting. Order # AC -3520


Same boat ordered a week after you did. Was told it would ship last week but no updates since then. Oh well we’ve waited this long. Hopefully soon :)

Re: Shipping Updates

Posted: Fri Jun 17, 2022 6:35 pm
by n1bmt
Did you get an Email requesting final payment??? PLEASE KEEP ME UPDATED 8-)

Re: Shipping Updates

Posted: Sat Jun 18, 2022 5:28 pm
by w5bic
Order number AC-3532 btw but no unfortunately I haven't received any follow ups. I sent another email on Tuesday I believe it was but haven't received a response. I will post if I get anything though. Have you made final payment already?

Re: Shipping Updates

Posted: Sat Jun 25, 2022 6:25 pm
by w5bic
Looks like good things come to those who wait and things are moving along. Request for full payment was sent on 6/20 I just saw it today and made payment so hopefully things will ship next week. I'm excited :)

Re: Shipping Updates

Posted: Sat Jul 02, 2022 1:42 am
by RobB
Something strange going on here. My order 3456 of 4 Feb 22 predates some others that have been flagged as ready for delivery yet I am still waiting.
Beginning to look like making a noise in the forums gets you bumped up the queue ;)

Re: Shipping Updates

Posted: Sat Jul 02, 2022 4:06 pm
by K2MWC
I spoke with someone at Apache earlier this week and was told that orders with the order number up to 3600 will be ready to ship within the next 2 weeks, sure hope they are correct

Re: Shipping Updates

Posted: Tue Jul 05, 2022 1:23 pm
by w5bic
Looks like mine shipped this morning. Hang in there. Things are moving along.

Re: Shipping Updates

Posted: Thu Jul 14, 2022 2:17 pm
by drwil
That's great news. I order Andromeda on May 22, 2022. My order is one with 36XX number. Waiting still. Dr. WiL - NM4W