Shipping Updates

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Kp4car
Posts: 11
Joined: Sat Jul 10, 2021 2:27 pm

Re: Shipping Updates

Postby Kp4car » Sat Feb 12, 2022 12:01 am

My radio was ordered on Dic-4. More than 8 weeks and no info from Apache Labs.
Kp4car
Posts: 11
Joined: Sat Jul 10, 2021 2:27 pm

Re: Shipping Updates

Postby Kp4car » Wed Feb 16, 2022 2:44 am

Today I receive this email:


support@apache-labs.com
7:24 AM (15 hours ago)
to me

Hello Carlos,



Your order is expected to ship in the next 7-8 working days, we will be in touch as soon as it is ready to ship,



Regards,





Apache Labs Support



logo final.jpg



20 Eva Avenue,

Point Cook, VIC, 3030

Australia.

Email: support@apache-labs.com

Website: www.apache-labs.com
WR4N
Posts: 91
Joined: Thu Jan 21, 2021 3:29 am
Location: Tennessee

Re: Shipping Updates

Postby WR4N » Mon Apr 11, 2022 11:49 am

INVOICE #0465 / TRANSACTION #9GC34990L9690852U does not appear on my “Order History,” even though I Paid In Full - In Advance - March 19, 2022? This is my third ANAN and I’ve never had this issue before. I’ve emailed and asked that my order be visible on my Order History, but I can’t get a response. Any ideas from anyone?
RADIO: ANAN 7000 DLE MK2 (Black Version) Thetis 2.8.11.
PC: HP Desktop - Intel Core i7 (10th Gen) - 16GB memory - 512GB SSD - Intel UHD Graphics 630 - WINDOWS 10 (100% Dedicated to ANAN)
PS: ASTRON 35 AMP (100% Dedicated to ANAN)

Best 73s,
WR4N - David
hwolfla
Posts: 1
Joined: Sat Dec 25, 2021 6:10 pm

Re: Shipping Updates

Postby hwolfla » Fri Apr 15, 2022 6:51 pm

That looks like 16 weeks to me. I ordered mine in the middle of January, so it looks like I have to wait another month at least.

I am excited about getting this radio.

73,

Hank
K9LZJ
ON8EI
Posts: 15
Joined: Mon Dec 13, 2021 4:10 pm

Re: Shipping Updates

Postby ON8EI » Fri Apr 22, 2022 11:36 pm

WR4N wrote:INVOICE #0465 / TRANSACTION #9GC34990L9690852U does not appear on my “Order History,” even though I Paid In Full - In Advance - March 19, 2022? This is my third ANAN and I’ve never had this issue before. I’ve emailed and asked that my order be visible on my Order History, but I can’t get a response. Any ideas from anyone?


Any update David?
WR4N
Posts: 91
Joined: Thu Jan 21, 2021 3:29 am
Location: Tennessee

Re: Shipping Updates

Postby WR4N » Thu Apr 28, 2022 3:04 am

ON8EI wrote:
WR4N wrote:INVOICE #0465 / TRANSACTION #9GC34990L9690852U does not appear on my “Order History,” even though I Paid In Full - In Advance - March 19, 2022? This is my third ANAN and I’ve never had this issue before. I’ve emailed and asked that my order be visible on my Order History, but I can’t get a response. Any ideas from anyone?


Any update David?


No Sir.
RADIO: ANAN 7000 DLE MK2 (Black Version) Thetis 2.8.11.
PC: HP Desktop - Intel Core i7 (10th Gen) - 16GB memory - 512GB SSD - Intel UHD Graphics 630 - WINDOWS 10 (100% Dedicated to ANAN)
PS: ASTRON 35 AMP (100% Dedicated to ANAN)

Best 73s,
WR4N - David
ON8EI
Posts: 15
Joined: Mon Dec 13, 2021 4:10 pm

Re: Shipping Updates

Postby ON8EI » Thu Apr 28, 2022 10:41 am

WR4N wrote:
ON8EI wrote:
WR4N wrote:INVOICE #0465 / TRANSACTION #9GC34990L9690852U does not appear on my “Order History,” even though I Paid In Full - In Advance - March 19, 2022? This is my third ANAN and I’ve never had this issue before. I’ve emailed and asked that my order be visible on my Order History, but I can’t get a response. Any ideas from anyone?


Any update David?


No Sir.


Hello David,
On AC-3459 ordered on Feb 7 I got a meesage from Tony saying I will be contacted next week to arrange delivery.
73's ON8EI John.
dondb1
Posts: 16
Joined: Tue Feb 15, 2022 6:43 pm

Re: Shipping Updates

Postby dondb1 » Thu Apr 28, 2022 11:57 am

Hmmmm......I put my order in on Jan 23, 2022, order Ac-3450 and have not received a notification as of yet. I have called, emailed and PM'ed an administrator and have received nothing in return? I have checked my emails daily and Junk mail? . Hopefully they will reach out soon? Not sure how they are procuring the radio's...but I am sure anxious to get mine!

W1ADB

Don
ON8EI
Posts: 15
Joined: Mon Dec 13, 2021 4:10 pm

Re: Shipping Updates

Postby ON8EI » Thu Apr 28, 2022 9:45 pm

dondb1 wrote:Hmmmm......I put my order in on Jan 23, 2022, order Ac-3450 and have not received a notification as of yet. I have called, emailed and PM'ed an administrator and have received nothing in return? I have checked my emails daily and Junk mail? . Hopefully they will reach out soon? Not sure how they are procuring the radio's...but I am sure anxious to get mine!

W1ADB

Don


Hello Don,
If logic prevails you will be contacted next week.

I was in contact with a guy called Tony from VK.

Please tell us your news and I will report back here.

73's from Belgium. ON8EI John.
dondb1
Posts: 16
Joined: Tue Feb 15, 2022 6:43 pm

Re: Shipping Updates

Postby dondb1 » Fri Apr 29, 2022 8:26 pm

Hi John

I certainly will,,,,, let you know when I hear from them on my order. I hear the wait is well worth it...and congratulations on getting your notice!
Best Regards,
Happy Radioing. 73
Don
ON8EI
Posts: 15
Joined: Mon Dec 13, 2021 4:10 pm

Re: Shipping Updates

Postby ON8EI » Sun May 08, 2022 11:52 am

Hello OM's, has anyone fresh news on deliveries etc?

73's JD.
ON8EI
Posts: 15
Joined: Mon Dec 13, 2021 4:10 pm

Re: Shipping Updates

Postby ON8EI » Tue May 10, 2022 10:09 pm

Just paid my final payment for the 7000 this evening.

I wonder how long it will take to get to Belgium.

I'll keep you OM's posted. 73's JD.
WR4N
Posts: 91
Joined: Thu Jan 21, 2021 3:29 am
Location: Tennessee

Re: Shipping Updates

Postby WR4N » Mon May 16, 2022 2:56 pm

Please see my order below and one of my emails to you. (My ANAN 7000 DLE MKII was paid for In Full on MARCH 19th.)


Customer: David Kitchen
davidbkitchensr@gmail.com

I paid in advance, in full, for my third ANAN, but it doesn’t appear on my “ORDER HISTORY.”
Pay-Pal Receipt was received on March 19, 2022.
Invoice #0465
Transaction ID: 9GC34990L9690852U

Please advise!

Thanks,
David Kitchen
WR4N


administrator wrote:Hi All,

I wanted to provide a quick update:

Keeping in mind the various procurement and operational challenges there have been delays in getting the radios
out to you, however, we would like to assure you that we have adequate stock of critical parts now and our production
is in full swing.

We expect to start shipping the 7000DLEs in volume by end of May and fulfil all preorders for the Andromeda
within the next few weeks after that.

All 7000DLE MKII Preorders (placed in April/May) are expected to be fulfilled by June.

I am aware that there have been delays in getting the MKII controller out to you, we are awaiting some components which ship from
the supplier on the 21st of this month and we expect to commence shipping out the controllers within a week from that date.

Thank you so much for your patience and understanding, it is much appreciated,

Feel free to drop me an email anytime at aprakash@apache-labs.com, I will try and respond within a business day or sooner.

73,
Abhi
RADIO: ANAN 7000 DLE MK2 (Black Version) Thetis 2.8.11.
PC: HP Desktop - Intel Core i7 (10th Gen) - 16GB memory - 512GB SSD - Intel UHD Graphics 630 - WINDOWS 10 (100% Dedicated to ANAN)
PS: ASTRON 35 AMP (100% Dedicated to ANAN)

Best 73s,
WR4N - David
ON8EI
Posts: 15
Joined: Mon Dec 13, 2021 4:10 pm

Re: Shipping Updates

Postby ON8EI » Thu May 19, 2022 1:50 pm

ON8EI wrote:Just paid my final payment for the 7000 this evening.

I wonder how long it will take to get to Belgium.

I'll keep you OM's posted. 73's JD.


It seems mine is on it's way from today via DHL arriving on Tuesday the 24th.

I'll keep you posted.

73's
4L5O
Posts: 29
Joined: Tue May 17, 2022 10:07 am

Re: Shipping Updates

Postby 4L5O » Fri May 20, 2022 6:14 am

ON8EI wrote:
ON8EI wrote:Just paid my final payment for the 7000 this evening.

I wonder how long it will take to get to Belgium.

I'll keep you OM's posted. 73's JD.


It seems mine is on it's way from today via DHL arriving on Tuesday the 24th.

I'll keep you posted.

73's


Very good, how long have you been waiting? I'm waiting too.
ON8EI
Posts: 15
Joined: Mon Dec 13, 2021 4:10 pm

Re: Shipping Updates

Postby ON8EI » Fri May 20, 2022 2:46 pm

4L5O wrote:
ON8EI wrote:
ON8EI wrote:Just paid my final payment for the 7000 this evening.

I wonder how long it will take to get to Belgium.

I'll keep you OM's posted. 73's JD.


It seems mine is on it's way from today via DHL arriving on Tuesday the 24th.

I'll keep you posted.

73's


Very good, how long have you been waiting? I'm waiting too.


Ordered on the 7th of Feb, they seem very popular these days. Let us know us your news.
4L5O
Posts: 29
Joined: Tue May 17, 2022 10:07 am

Re: Shipping Updates

Postby 4L5O » Fri May 20, 2022 3:12 pm

ON8EI wrote:
4L5O wrote:
ON8EI wrote:
It seems mine is on it's way from today via DHL arriving on Tuesday the 24th.

I'll keep you posted.

73's


Very good, how long have you been waiting? I'm waiting too.


Ordered on the 7th of Feb, they seem very popular these days. Let us know us your news.

The corona is no more and hopefully I will not have to wait 3 months, :D
I will definitely let you know when I receive it.
ON8EI
Posts: 15
Joined: Mon Dec 13, 2021 4:10 pm

Re: Shipping Updates

Postby ON8EI » Tue May 24, 2022 8:35 am

4L5O wrote:
ON8EI wrote:
4L5O wrote:
Very good, how long have you been waiting? I'm waiting too.


Ordered on the 7th of Feb, they seem very popular these days. Let us know us your news.

The corona is no more and hopefully I will not have to wait 3 months, :D
I will definitely let you know when I receive it.


My 7000 arrived just now, I'm just about to open the box. 73's
4L5O
Posts: 29
Joined: Tue May 17, 2022 10:07 am

Re: Shipping Updates

Postby 4L5O » Tue May 24, 2022 8:47 am

ON8EI wrote:
4L5O wrote:
ON8EI wrote:
Ordered on the 7th of Feb, they seem very popular these days. Let us know us your news.

The corona is no more and hopefully I will not have to wait 3 months, :D
I will definitely let you know when I receive it.


My 7000 arrived just now, I'm just about to open the box. 73's

Very good, congratulations!
When you turn on the check, write down your impression.
Thank you for your attention.
With best wishes, 73!
4L5O
Posts: 29
Joined: Tue May 17, 2022 10:07 am

Re: Shipping Updates

Postby 4L5O » Tue May 31, 2022 5:24 am

Order Number: AC-3580

Hello to all.

Shipping 6-8 weeks that says how much is it possible to ship after 6 weeks? Or at least after 8 weeks?

Kind regards,
4L5O
Posts: 29
Joined: Tue May 17, 2022 10:07 am

Re: Shipping Updates

Postby 4L5O » Thu Jun 09, 2022 5:47 am

Bad uncertainty and presence of waiting mode, 8 weeks have passed since the order but nothing is heard, 8 weeks have passed.

KIND REGARDS,
n1bmt
Posts: 2
Joined: Sun Mar 06, 2022 10:08 pm

Re: Shipping Updates

Postby n1bmt » Wed Jun 15, 2022 4:09 pm

I ordered 7000DLE on Feb 26th, Still waiting. Order # AC -3520
w5bic
Posts: 4
Joined: Fri Jun 17, 2022 12:42 pm

Re: Shipping Updates

Postby w5bic » Fri Jun 17, 2022 5:36 pm

n1bmt wrote:I ordered 7000DLE on Feb 26th, Still waiting. Order # AC -3520


Same boat ordered a week after you did. Was told it would ship last week but no updates since then. Oh well we’ve waited this long. Hopefully soon :)
n1bmt
Posts: 2
Joined: Sun Mar 06, 2022 10:08 pm

Re: Shipping Updates

Postby n1bmt » Fri Jun 17, 2022 6:35 pm

Did you get an Email requesting final payment??? PLEASE KEEP ME UPDATED 8-)
w5bic
Posts: 4
Joined: Fri Jun 17, 2022 12:42 pm

Re: Shipping Updates

Postby w5bic » Sat Jun 18, 2022 5:28 pm

Order number AC-3532 btw but no unfortunately I haven't received any follow ups. I sent another email on Tuesday I believe it was but haven't received a response. I will post if I get anything though. Have you made final payment already?
w5bic
Posts: 4
Joined: Fri Jun 17, 2022 12:42 pm

Re: Shipping Updates

Postby w5bic » Sat Jun 25, 2022 6:25 pm

Looks like good things come to those who wait and things are moving along. Request for full payment was sent on 6/20 I just saw it today and made payment so hopefully things will ship next week. I'm excited :)
RobB
Posts: 15
Joined: Thu Jun 02, 2022 3:11 pm

Re: Shipping Updates

Postby RobB » Sat Jul 02, 2022 1:42 am

Something strange going on here. My order 3456 of 4 Feb 22 predates some others that have been flagged as ready for delivery yet I am still waiting.
Beginning to look like making a noise in the forums gets you bumped up the queue ;)
K2MWC
Posts: 5
Joined: Sun May 08, 2022 10:43 am

Re: Shipping Updates

Postby K2MWC » Sat Jul 02, 2022 4:06 pm

I spoke with someone at Apache earlier this week and was told that orders with the order number up to 3600 will be ready to ship within the next 2 weeks, sure hope they are correct
w5bic
Posts: 4
Joined: Fri Jun 17, 2022 12:42 pm

Re: Shipping Updates

Postby w5bic » Tue Jul 05, 2022 1:23 pm

Looks like mine shipped this morning. Hang in there. Things are moving along.
drwil
Posts: 26
Joined: Sat May 21, 2022 1:39 pm

Re: Shipping Updates

Postby drwil » Thu Jul 14, 2022 2:17 pm

That's great news. I order Andromeda on May 22, 2022. My order is one with 36XX number. Waiting still. Dr. WiL - NM4W

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