Hi Scott,
There are no changes required either to the firmware or jumper settings,
Regards,
Tony
Search found 118 matches
- Wed Oct 12, 2022 10:53 am
- Forum: Apache Labs News
- Topic: Special Production Run Hermes 14 bit.
- Replies: 65
- Views: 47271
- Tue Oct 11, 2022 12:31 pm
- Forum: Apache Labs News
- Topic: Special Production Run Hermes 14 bit.
- Replies: 65
- Views: 47271
Re: Special Production Run Hermes 14 bit.
Hi All, A Quick further update for folks waiting for the Hermes and 10W PAs: 1. 10W PA boards are now ready 2. We had tested the substitute SPI Flash Memory on a batch of boards and found out that the device we were using was not getting programmed on some occasions using the HPSDR programmer, this ...
- Thu Oct 06, 2022 11:01 pm
- Forum: Apache Labs News
- Topic: Special Production Run Hermes 14 bit.
- Replies: 65
- Views: 47271
Re: Special Production Run Hermes 14 bit.
Hi All, Just a quick update on the status of Hermes: The factory has completed a batch of Hermes cards and we are now starting the process to load the Bootloader/Firmware on a batch, this has to be tested thoroughly since the flash memory used originally is now obsolete and this batch uses a newer d...
- Fri Sep 23, 2022 4:30 am
- Forum: PC's & Homebrew Hardware
- Topic: Intel FPGA CYLONE IV Availability
- Replies: 10
- Views: 7252
Re: Intel FPGA CYLONE IV Availability
Hello Luca,
The Cyclone IV FPGAs are under hard allocation from Intel, which means that there is no delivery date commitment from Intel.
Cheers,
Tony
The Cyclone IV FPGAs are under hard allocation from Intel, which means that there is no delivery date commitment from Intel.
Cheers,
Tony
- Fri Sep 23, 2022 4:27 am
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Worst Customer Support
- Replies: 22
- Views: 9805
Re: Worst Customer Support
You are correct wrt the email woes, we had our web host change our email servers due to several issues including customers not receiving emails, if you are still not receiving emails then that is a concern which we need to escalate ASAP to our web hosting provider, Thank you for your help, Regards, ...
- Fri Sep 23, 2022 4:25 am
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Worst Customer Support
- Replies: 22
- Views: 9805
Re: Worst Customer Support
Hello Frank,
That is a bit disconcerting, I had escalated this to Abhi and he has send an email to you about half an hour ago, have you not received that email too? can you please confirm,
Regards,
Tony
That is a bit disconcerting, I had escalated this to Abhi and he has send an email to you about half an hour ago, have you not received that email too? can you please confirm,
Regards,
Tony
- Fri Sep 23, 2022 4:22 am
- Forum: Apache Labs News
- Topic: Shipping Updates
- Replies: 246
- Views: 327694
Re: Shipping Updates
Hello All, I would like to thank you for your patience, it is much appreciated, The following are the shipment status for the various models: 1. ANAN-7000DLE MKII all pending orders commence shipment from 26th September and we expect to clear the entire backlog within 2-21/2 weeks, so if you have a ...
- Fri Sep 23, 2022 4:17 am
- Forum: Apache Labs News
- Topic: Special Production Run Hermes 14 bit.
- Replies: 65
- Views: 47271
Re: Special Production Run Hermes 14 bit.
Hello All, Our apologies for the delays faced with the delivery of the Hermes and 10W PA cards, Both these boards use parts some of which are more than 10 years old and EOL, so we have had to find substitutes and replacements, This has not been easy given the supply chain issues, however, the curren...
- Fri Sep 23, 2022 4:13 am
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Worst Customer Support
- Replies: 22
- Views: 9805
Re: Worst Customer Support
Hello Frank, We have emailed you twice with your order status and scheduled ship date, once last week and again today, not sure as to why you have not received these emails, maybe have a look in your spam folder, As an update all 7000DLE MKII orders will ship within the next 2-3 weeks starting Monda...
- Sun Jul 24, 2022 12:45 am
- Forum: Orion Mk II & III Firmware (all 7000, 8000 & Andromeda Variants)
- Topic: IMPORTANT: different firmware for 7000DLE/Andromeda hardware shipped after 1 July 2022
- Replies: 47
- Views: 79317
Re: IMPORTANT: different firmware for 7000DLE/Andromeda hardware shipped after 1 July 2022
I have had my 7000 DLE for one week and have been unable to get it up and running. I think the firmware was not installed.. I have been unable to get bootloader to run correctly. Sometimes it goes to 20% fast and to 40 in 5 minutes, and sometimes it goes to 60% and stops ...one time to 80%,,but nev...
- Thu Jul 21, 2022 10:33 am
- Forum: Apache Labs News
- Topic: Special Production Run Hermes 14 bit.
- Replies: 65
- Views: 47271
Re: Special Production Run Hermes 14 bit.
Hello Ken, The component kit for the Hermes card has been provided to the Contract Manufacturer and is in queue for production, we expect them to take up Hermes in the next 2-3 weeks, The 10W PA production is complete and for those who have ordered one these will ship with the Hermes boards. Thank y...
- Sun Jul 17, 2022 12:21 pm
- Forum: Orion Mk II & III Firmware (all 7000, 8000 & Andromeda Variants)
- Topic: Quartus prime pro
- Replies: 12
- Views: 7183
Re: Quartus prime pro
Quartus Prime Pro does not support any of the FPGA families used in our boards! I happen to have access to the top tier quartus through my PhD program and can install locally on my machine. Would it be "legal" to compile firmware through it and make available here? Would I be able to make ...
- Fri Jul 15, 2022 2:42 pm
- Forum: Orion Mk II & III Firmware (all 7000, 8000 & Andromeda Variants)
- Topic: IMPORTANT: different firmware for 7000DLE/Andromeda hardware shipped after 1 July 2022
- Replies: 47
- Views: 79317
Re: IMPORTANT: different firmware for 7000DLE/Andromeda hardware shipped after 1 July 2022
Hello, There seems to be some confusion regarding the move to the Orion MKIII, The board change addresses several issues faced due to part shortages and obsolescence. Whilst updating the design our engineers also made some hardware changes/upgrades which will improve performance of the radio. Here a...
- Wed Mar 09, 2022 8:57 am
- Forum: Apache Labs News
- Topic: Update
- Replies: 2
- Views: 6279
Update
Hello All, Here is an update on the shipping status for the various models: 1. Andromeda commences shipping this week, if you have a pre-order in place expect it to be shipped within March, you will receive an update once your order is ready, thank you for your patience. 2. V2 Controllers will also ...
- Sat Feb 12, 2022 10:09 am
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: EU Service for Out of Warranty Product
- Replies: 3
- Views: 4941
EU Service for Out of Warranty Product
Postby liam » Thu Feb 10, 2022 9:11 am HI I have a question are Items purchased direct from Appache labs by European buyers have warranty cover and if so Where in Europe are the faulty Items send? Or do they have to be returned for repair to AL direct or USAA ? Thanks Postby administrator » Fri Feb ...
- Fri Feb 11, 2022 10:40 am
- Forum: Apache Labs News
- Topic: Special Production Run Hermes 14 bit.
- Replies: 65
- Views: 47271
Re: Special Production Run Hermes 14 bit.
Hello Hans, Details for the Hermes Board are available on the OpenHPSDR web site: User Guide: https://github.com/TAPR/OpenHPSDR-SVN/blob/master/Hermes/Documentation/Hermes_User_Manual_V1.18.pdf Schematics: http://openhpsdr.org/support/Hermes/Hermes_Final_Changes.pdf Cutout details and other Docs: ht...
- Thu Feb 10, 2022 7:56 am
- Forum: Apache Labs News
- Topic: Special Production Run Hermes 14 bit.
- Replies: 65
- Views: 47271
Special Production Run Hermes 14 bit.
Hello All, Due to the current silicon shortage there has been severe problems faced by most electronics manufacturers, quite a few Amateur Radio SDR kits such as the Hermes Lite etc have become unavailable, we have received several requests from the community to take up production of the Hermes boar...
- Fri Nov 26, 2021 1:13 pm
- Forum: Apache Labs News
- Topic: ANAN-6000DLE
- Replies: 22
- Views: 23123
Re: ANAN-6000DLE
Lead time indicated on the website for the 7000DLE MKII is accurate, comments are indicative only for the 6000DLE
PA0XHF wrote:Does this also meen that the ANAN-7000DLE MKII delivery lead time is more then 6 to 8 weaks?
73 PA0XHF.
- Mon Nov 22, 2021 9:55 am
- Forum: Apache Labs News
- Topic: ANAN-6000DLE
- Replies: 22
- Views: 23123
Re: ANAN-6000DLE
Hello, The electronics manufacturing industry is facing acute shortages, components which had a lead time of a few weeks are now stretching out into years, currently our production is focused on the Andromeda, ANAN-7000DLE MKII and the PC integrated version. The 6000DLE is in active development with...
- Mon Nov 08, 2021 7:45 am
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Communication with Apache Labs
- Replies: 11
- Views: 13594
Re: Communication with Apache Labs
HI All, Can some one please help me, communication to Apache Labs appears to be ABSOLUTELY NON EXISTENT at the moment, I could be wrong and if that is the case I will apologise in advance.... Scenario is I have sent approx four emails to support "support@apache-labs.com" and have called t...
- Tue Jun 15, 2021 11:40 am
- Forum: Apache Labs News
- Topic: Shipping Updates
- Replies: 246
- Views: 327694
Re: Shipping Updates
Hi All, I hope everyone is keeping safe! We have emerged from a 2 week lock down in Melbourne and are now back to work, India was also in a 6 week lock down but the factory is now working with 50% staff as mandated by the local government, We commence shipping ANAN-7000DLE MKII (black edition) order...
- Fri May 14, 2021 11:53 pm
- Forum: Apache Labs News
- Topic: Shipping Updates
- Replies: 246
- Views: 327694
Re: Shipping Updates
Hello Dru,
Thanks for the order no, email send to you,
Regards,
Apache Labs Support
Thanks for the order no, email send to you,
Regards,
Apache Labs Support
- Thu May 13, 2021 11:08 am
- Forum: Apache Labs News
- Topic: Shipping Updates
- Replies: 246
- Views: 327694
Re: Shipping Updates
I2NOY wrote:I ordered Feb 7th and still waiting.
Please email your order number to me,
Thanks,
Abhi
- Thu May 13, 2021 11:07 am
- Forum: Apache Labs News
- Topic: Shipping Updates
- Replies: 246
- Views: 327694
Re: Shipping Updates
KO1C wrote:I ordered March 16. Will my order be fulfilled then too, or before?
David KO1C
Hi David,
Please expect a lead time of 8-10 weeks from the date of your order, we will ship earlier if possible,
Abhi
- Tue May 11, 2021 12:16 pm
- Forum: Apache Labs News
- Topic: Shipping Updates
- Replies: 246
- Views: 327694
Shipping Updates
Hi All, I wanted to provide a quick update: Keeping in mind the various procurement and operational challenges there have been delays in getting the radios out to you, however, we would like to assure you that we have adequate stock of critical parts now and our production is in full swing. We expec...
- Tue May 04, 2021 9:56 am
- Forum: Apache Labs News
- Topic: Transmitter composite noise
- Replies: 10
- Views: 11145
- Thu Apr 29, 2021 4:06 am
- Forum: Apache Labs News
- Topic: Andromeda???
- Replies: 185
- Views: 441549
Re: Andromeda???
w-u-2-o wrote:Which NUC are you using in this one?
Hi Scott,
NUC10i7FNB and the 10i5FNB,
Cheers
- Wed Apr 28, 2021 5:35 am
- Forum: Apache Labs News
- Topic: Andromeda???
- Replies: 185
- Views: 441549
Re: Andromeda???
A couple of quick pictures and a video of the Andromeda (ignore the messy workbench , we're hard at work!)
All approved for final production, we are now in the last leg of the race.....thank you all so much for your patience!
All approved for final production, we are now in the last leg of the race.....thank you all so much for your patience!
- Mon Mar 29, 2021 12:16 pm
- Forum: Apache Labs News
- Topic: Shipping Updates
- Replies: 58
- Views: 45710
Re: Shipping Updates
This post has run it's course and is being locked, Everyone awaiting shipment will be contacted once their orders are ready to be shipped out, we completely understand that we would all like our radios in our hands as soon as possible and let me assure you that everyone in the team is working to mak...
- Mon Mar 29, 2021 12:06 pm
- Forum: Apache Labs News
- Topic: Andromeda???
- Replies: 185
- Views: 441549
Re: Andromeda???
Very Nice! Here are a couple of pictures of the raw CNC machined Aluminum front panel, this will be black anodized in a brushed finish. Production samples are expected next week from the CM, once approved shipping commences in a few weeks, thank you all for your patience! Andromeda_machined_1.jpg An...